Receptionist

The Receptionist will answer AFC’s general phone line and direct callers to the appropriate department or staff person and provide clerical and administrative support. This position will be the first point of contact between callers and visitors to the AIDS Foundation Chicago (AFC) and will provide general supportive services to AFC staff and visitors.

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This full-time, hourly role offers a rate equivalent to an annual salary of $50,000. The position requires on-site work from Monday through Friday at our office location.

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ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Reception

• Answer AFC’s general phone line and direct callers to the appropriate department or staff person while maintaining confidentiality

• Assist and direct visitors to AFC’s offices

• Act as liaison between AFC staff and building security regarding visitor and guest access

• Coordinate and complete visitor wellness checks

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Clerical and Administrative Assistance

• Perform administrative support functions for executives, including but not limited to check requests, credit card reports, scheduling, and expense reports.

• Perform clerical duties, including but not limited to word processing, spreadsheets, databases, and oversight coordination and processing of incoming mail and deliveries

• Maintain office supplies, including but not limited to receiving and stocking general office supplies, maintaining printer and copier supplies, and meeting room supplies

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Facilities Coordination

• Maintain hospitality station and café’ space

• Coordinate meeting room oversight and set-up including but not limited to beverages and seating layouts

• Maintain and care for office plants and café’ plant wall

• Perform other daily responsibilities related to operating a functioning office environment including onsite COVID facilities preventions and procedures

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Other

• Attend and assist with agency-wide events and activities as directed

• Assist with other AFC activities as requested

• Perform other duties as assigned

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The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position.

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SUPERVISORY RESPONSIBILITIES

None

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EXPERIENCE AND EDUCATION

Minimum Qualifications

• High School Diploma or GED

• 1 or more years reception or administrative support experience

• 1 or more years’ experience using Microsoft Office functionality with an emphasis in Outlook and Excel.

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Preferred Qualifications

• 2 or more years reception or administrative support experience

• 2 or more years’ experience using intermediate Microsoft Office functionality (Excel, Word, Outlook, PowerPoint)

• Bilingual in Spanish

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KNOWLEDGE, SKILLS, AND ABILITIES

• Attention to Detail

• Customer Service Orientated

• Time Management

• English Language Proficiency

• Interpersonal Skills

• Multi-Tasking

• Verbal Communication

• Written Communication

• Intermediate Microsoft Office

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REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

None

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WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 35 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.